Introduction
DatabootNg (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our mobile application and services. By signing up and usingDatabootNg, you agree to the terms of this Privacy Policy.
Information We Collect
- 1. Account Information When you sign up through OAuth (Google, Apple, or other supported providers), we may collect your name, email address, and profile information. We do not store your login password from these providers. 2. Transaction Information Details of airtime, data, electricity, cable TV, and other bill payments you make. Wallet funding, cashback, and referral transactions. 3. Security Information Your transaction PIN, which is encrypted and known only to you. Device and usage information to help detect fraud or unauthorized access. 4. Referral & Rewards Information Referral data (who referred you and who you refer) for commissions and rewards.
How We Use Your Information
We use the information collected to:
- Process your transactions and wallet funding.
- Deliver cashback and referral rewards.
- Communicate with you about transactions, updates, or promotions.
- Improve app performance and user experience.
- Prevent fraud, unauthorized access, or misuse of the platform.
Data Security
- Your personal and transaction data are encrypted and stored securely.
- Your PIN is private and cannot be recovered byDatabootNg staff. If you forget your PIN, you may need to reset it via the app’s recovery options.
- We encourage users to secure their devices with strong passwords and not share access with others.
Sharing of Information
- DatabootNg does not sell or rent your personal information to third parties.
- We may share limited information with trusted third-party service providers (e.g., payment processors, telecoms, electricity, and TV providers) only as necessary to complete your transactions.
- If you believe you have been wrongly charged, you may contact our support team at [Insert Support Email].
- We may disclose information if required by law or regulatory authorities.
User Rights
As aDatabootNg user, you have the right to:
- Access the personal information we hold about you. Opt out of promotional communications at any time.
- Delete your account directly from the app, which will also erase your personal data from our systems (except where retention is required by law).
- Request corrections or updates to your data.
Data Retention
- We retain your transaction records as required by law and for financial auditing purposes.
- Account and personal information will be deleted if you request account deletion from the app, except where legal obligations require retention.
Children’s Privacy
- DatabootNg is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
Updates to This Policy
- DatabootNg reserves the right to update this Privacy Policy at any time. Updates will be published in the app, and continued use of the app means you accept the revised policy.
Contact Us
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For questions, complaints, or disputes, you can reach us via email at:
privacy@databoot.com